FAQs

Generally

Yes, all of our products are sustainably produced. We take great care in selecting the right ingredients for our products. We pay attention to a large proportion of wild-collected raw materials. With the wild collection, we enable the people in the Amazon to earn a sustainable income and thus a real alternative to the business of slash-and-burn or the sale of precious woods. Because wild fruits only grow in an intact ecosystem, each individual tree whose fruits are collected protects at least 400m² of untouched rainforest. This supports the sustainable use of the rainforest and the increase in added value through a natural product. What nature gives us and can do without makes our natural cosmetics an authentic, environmentally friendly beauty product.

Our in-house developed recipes are produced in a small factory in Germany, where real craftsmanship is still celebrated with great attention to detail and real passion.

Some of our ingredients are certified organic, the rest comes from wild collection. All plant parts are 100% collected from real biodiversity hotspots and are fully traceable. Wild plants have a higher density of active ingredients and the best ecological quality level. If you compare the active ingredient content of cultivated and wild plants, you can see that wild plants have a significantly higher bioresonance. Another reason why we want to bring you closer to exotic raw materials from wild primeval plants.

product

CopaibaCare's natural cosmetics are recommended for all skin types! All our products are formulated to be non-comedogenic (i.e. they do not clog pores), non-irritating and fragrance-free.

We are a cosmetic brand that harvests the Copaiba itself in the Amazon and does not thermally alter it (no essential Copaiba oil). At the same time, we consciously avoid isolated active ingredients such as glycerin, simple alcohols, benzoates, PEGs and an almost endless list of synthetic fillers. For this reason, all skin types and skin conditions benefit from our products.

Naturalness and purity are our top priority because we are convinced that nature is the most effective and sustainable solution for your skin. All of our products are made from carefully selected ingredients that do not harm your skin or your health. We rely on gentle manufacturing processes, in which we primarily use the low-temperature process to preserve the valuable properties of the raw materials - but only where it is really necessary. Many of our ingredients are even processed cold to preserve their natural molecular structure and effect. In this way, only substances that also occur in nature come into contact with your skin. With us, you can be sure that your skin only comes into contact with pure, natural ingredients.

Cold-pressed organic wild vegetable oils, butters and waxes are packed with active ingredients. They penetrate deep into the skin and protect and regulate the natural skin function and skin barrier. They are completely absorbed by the skin because their structure corresponds to that of our skin fat. They penetrate deep and support the skin in its function. They strengthen, protect and regulate the natural skin function and skin protection barrier.

Fragrances can cause redness, itching and sometimes hives in people with sensitive skin. Essential oils in particular can cause contact allergies even in healthy/normal skin. In addition, some essential oils, especially citrus oils (e.g. bergamot oil, lemon oil), can be phototoxic, which means that they make the skin more sensitive to sunlight. Our natural cosmetics do not contain any essential oils and are therefore ideal for sensitive skin, people with skin problems and allergies.

Yes, our oils are all cold pressed. The oil extraction processes are carried out under strict temperature control in order to obtain raw materials of high, natural quality. In small but modern oil manufactories in the Amazon and new production methods, the valuable vegetable oils are pressed very gently and slowly. This cold pressing process preserves the valuable bioactive ingredients in the raw material in their original composition. The oils are 100% free of gluten, herbicides, pesticides and insecticides. All of our oils are unrefined, so the moisture-binding active ingredients such as phytosterols, lecithin, and others are retained.

Yes, all our products are made WITHOUT animal by-products and are never tested on animals.

In the cosmetics industry, hyaluronic acid is often produced by fermentation of bacteria or by synthetic processes
Even in vegan cosmetics, which obtain hyaluronic acid from biotechnological processes (metabolic processes
living bacteria), the hyaluronic acid is usually stabilized in the next step by chemical steps and incorporated into the
Sodium hyaluronate form by treating it with sodium hydroxide (NaOH).

Even though the chemical structure of hyaluronic acid molecules is similar to the natural form, as a natural cosmetics brand we prefer ingredients that do not require such chemical processing and thus help the skin in the gentlest and most organic way possible.

Hyaluronic acid has the ability to bind water and moisturize the skin's surface, resulting in a short-term plump, smooth complexion. This effect is due to its ability to store large amounts of water. However, the effect of hyaluronic acid is not always desired. In dry environments, it can attract water from the skin, which can have the opposite effect if there is not enough moisture. This means that your skin becomes dry or dehydrated.

Hyaluronic acid alone does not offer a permanent solution for restoring skin balance. In fact, excessive use in combination with other synthetic ingredients can lead to dehydration as it can weaken the skin barrier. The industrial process of hyaluronic acid production can be resource-intensive and often involves the use of genetically modified organisms (GMOs) or animal substances, which is not in line with the principles of natural cosmetics. In contrast, our natural cosmetics use vegetable oils and butters that not only bind moisture, but also strengthen the skin's protective barrier, build up the hydrolipid film and provide long-term protection against moisture loss.

It is essential to protect from the sun and excess oxygen. The purity of our products does of course have one small disadvantage and that is their shelf life. While many other products, especially emulsions, are manufactured using a hot process, which destroys all life and many of the active ingredients, we rely on the power of nature.

To be precise, we rely on Lactobacillus, the lactic acid bacteria that we know from sauerkraut and that create a healthy, balanced skin microbiome while simultaneously displacing harmful bacteria.

Our products are therefore sensitive to sunlight and oxygen. Please make sure that you store our natural cosmetics in a cool, dry place!

If you have any questions about the product, someone from our team is always there for you to answer them personally and advise you. Simply write your request to hello@skindigo.com. You can also find detailed information about ingredients and their use on our website.

pay

We accept these methods of payment:

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Shipment

All information about shipping can be found under Shipping & Returns

We hope you'll love our CopaibaCare products as much as we do! But if you don't, that's okay too. If you're not satisfied with your item, we offer an exchange/refund for any product ordered from copaibacare.com within 14 days of purchase. Simply contact us at hello@copaibacare.com (don't forget to include the order number) and let us know which products you'd like to exchange/return and how we can improve.

Once your refund is processed, a credit will automatically be applied to your credit card or original method of payment, within 7-14 business days of the product(s) being returned. Voila, it's done.

*Please note that original shipping fees are non-refundable.

All packages are lovingly packed by us and sent directly from Lake Constance to you.